Contact Information

Last updated: 29 August 2026

Real people, one inbox, and a reply within 24 hours on business days.

Get in touch

Email hello@loveechairs.com for anything at all — a question before you buy, help with a live order, a return, or a problem you would like put right. It is the fastest way to reach us and it reaches the whole team rather than one person's inbox.

When we reply

To help us help you faster

• Include your order number if you have one.
• For anything damaged or incorrect, attach a photograph of the item and the outer packaging.
• Tell us the outcome you want — replacement, refund or advice — and we will go straight to it.

Before you write

Two questions come up more than any other, and the answers are here already:

• Where is my order? Sorting takes 1–5 business days, then shipping takes 5–7 days. Full detail is in our Shipping Policy.
• Can I return this? Yes, within 30 days of delivery. See our Refund & Returns Policy.

Business address

Lovee Chairs
London, United Kingdom

This address is for correspondence. Please do not send returns here — email us first and we will give you the correct return address, otherwise your refund will be delayed.